Your Privacy, Our Unwavering Commitment
At Perennial Catch, safeguarding your data and privacy is fundamental to our trusted maritime industry partnerships. We uphold the highest standards in data protection, ensuring secure handling of all personal and business information.
Policy Sections
Our Commitment to Your Privacy
At Perennial Catch, your privacy is paramount. As a leading provider in sustainable fishing and aquaculture supplies based in Halifax, Nova Scotia, we are dedicated to protecting the personal and business information entrusted to us. This commitment extends across all our services, from commercial fishing gear sales and aquaculture consulting to marine safety equipment provision and our website interactions.
We operate in full compliance with Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable legislation. Our privacy policy outlines our transparent practices regarding the collection, use, disclosure, and retention of your information, ensuring the highest standards of data stewardship.
This policy covers all interactions you have with Perennial Catch, whether as a client, partner, website visitor, or service user. For any questions or concerns regarding your privacy, please do not hesitate to contact our dedicated Privacy Officer.
Privacy Officer: [email protected]
Information We Collect and How We Use It
Perennial Catch collects various types of information to provide our services effectively, improve user experience, and comply with legal obligations. The nature of information collected depends on your interaction with us:
- Personal Identifiable Information (PII): This includes details such as name, contact information (email, phone, address), payment information for transactions, and professional affiliations. This is primarily collected when you make a purchase, request a quote, subscribe to our newsletter, or engage in consulting services.
- Business Information: For commercial clients and partners, we may collect company name, business registration details, industry certifications, and operational data relevant to our service delivery (e.g., vessel specifications for gear recommendations, aquaculture farm data for consulting).
- Website Usage Data: We automatically collect non-identifiable information about your visit to our website, such as IP address, browser type, pages viewed, and time spent. This helps us analyze website performance and user engagement.
Purposes for Information Collection and Usage:
- To process your orders and deliver products and services efficiently.
- To provide tailored consulting services and technical support.
- To improve our product and service offerings based on feedback and usage patterns.
- To communicate important updates, promotions, or industry insights (with your consent).
- To maintain and enhance the security of our services and detect fraudulent activities.
- To comply with legal and regulatory requirements in Canada.
The collection of information is always based on a legal basis, primarily your consent, contractual necessity, or legitimate business interests. You will always be informed when information is required for a specific service or transaction, and voluntary disclosure options will be clearly identified.
Information Sharing and Disclosure
Perennial Catch understands the sensitivity of your information and exercises extreme caution when it comes to sharing. We do not sell or rent your personal or business data to third parties. Information may only be shared under specific, controlled circumstances:
Service Providers: We may engage trusted third-party service providers (e.g., shipping companies, payment processors, IT support) to assist in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared, in accordance with our privacy standards and Canadian law.
Legal Requirements: We will disclose information when legally required to do so by a valid court order, subpoena, or other governmental requests, or when necessary to protect our rights, property, or safety, or that of our clients and partners.
Business Partners (with Consent): In certain situations, with your explicit consent, we may share relevant business information with carefully selected partners to offer integrated solutions or services that benefit your operations. You will always have the option to grant or withhold this consent.
International Data Transfers: Should any data be transferred outside of Canada, we ensure that appropriate safeguards are in place (e.g., standard contractual clauses, robust privacy policies of the recipient) to guarantee a level of protection equivalent to Canadian standards.
Security Measures and Data Protection
The security of your information is a top priority for Perennial Catch. We implement a comprehensive suite of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction. Our measures include but are not limited to:
- Encryption: All sensitive data, both in transit and at rest, is secured using industry-standard encryption protocols (e.g., SSL/TLS for website communication, AES-256 for stored data).
- Access Controls: Strict access controls are in place, ensuring that only authorized personnel with a legitimate business need can access specific data. Our systems log all access attempts and activities for auditing purposes.
- Regular Security Audits: We conduct periodic security assessments and penetration testing to identify and address potential vulnerabilities in our systems and infrastructure.
- Employee Training: All Perennial Catch employees undergo regular privacy and security awareness training to ensure they understand their responsibilities in protecting client data.
- Incident Response Plan: In the unlikely event of a data breach, we have a meticulously defined incident response plan to promptly identify, contain, investigate, and mitigate any potential impact, and to notify affected parties and regulators as required by law.
We are committed to continuously evaluating and upgrading our security measures to adapt to evolving threats and maintain the highest level of protection for your information.
Your Privacy Rights and Choices
As an individual whose personal information is processed by Perennial Catch, you have significant rights under Canadian privacy legislation. We are committed to facilitating the exercise of these rights:
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Right to Access:
You have the right to request access to your personal information that Perennial Catch holds. Upon request, we will provide you with a copy of this information, subject to certain legal limitations.
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Right to Rectification:
If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request its correction or update. We will promptly rectify confirmed inaccuracies.
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Right to Withdraw Consent:
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
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Communication Preferences:
You can manage your preferences for receiving marketing communications from Perennial Catch. You can opt-out of promotional emails by following the unsubscribe link provided in such emails.
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Right to Erasure (Deletion):
In certain circumstances, you may have the right to request the deletion or removal of your personal information. We will assess such requests in accordance with applicable laws and our data retention policies.
To exercise any of these rights, or if you have any questions or complaints about our privacy practices, please contact our Privacy Officer:
We are committed to responding to all legitimate requests within the timeframes mandated by Canadian privacy legislation.